Trial version does not install

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sumeet1509
Posts: 2
Joined: Wed Jun 27, 2018 9:34 pm

Trial version does not install

Post by sumeet1509 » Wed Jun 27, 2018 9:38 pm

I have admin privileges. I tried to install the trial version on 3 PCs: two of them Win7 and one Win10. I get error messages and the thing rolls back. Iam based in the US.

ChrisCharlton
Posts: 1032
Joined: Mon Oct 19, 2009 10:34 am

Re: Trial version does not install

Post by ChrisCharlton » Thu Jun 28, 2018 8:27 am

I am not sure what might be causing this. Could you let us know what the error message said?

sumeet1509
Posts: 2
Joined: Wed Jun 27, 2018 9:34 pm

Re: Trial version does not install

Post by sumeet1509 » Mon Jul 02, 2018 3:37 pm

Here is the screenshot. Thanks!
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ChrisCharlton
Posts: 1032
Joined: Mon Oct 19, 2009 10:34 am

Re: Trial version does not install

Post by ChrisCharlton » Thu Jul 05, 2018 9:55 am

Thanks for this, unfortunately the error message does not give me much to work with, although I suspect that the problem happens when the installer attempts to start the trial period. As I don't currently have a Windows 10 machine here to test it with I won't be able to replicate the problem, so could you instead try the following version:

https://www.bristol.ac.uk/cmm/media/sof ... -Trial.exe

which is the same trial version contained in a self-extracting zip file. To use this extract it to a location of your choosing and run the mlwin.exe file in the i386 subdirectory.

ErwinSol
Posts: 1
Joined: Thu Aug 09, 2018 9:46 am

Re: Trial version does not install

Post by ErwinSol » Fri Aug 17, 2018 11:40 am

Just want to report the same problem. I'm on Windows 10 as well. My laptop computer is still on Windows 7 and it installed fine there.

chrismartin12
Posts: 1
Joined: Wed Sep 05, 2018 11:44 am

Re: Trial version does not install

Post by chrismartin12 » Thu Sep 06, 2018 12:19 pm

I m not able to install in my win10. please help me

ChrisCharlton
Posts: 1032
Joined: Mon Oct 19, 2009 10:34 am

Re: Trial version does not install

Post by ChrisCharlton » Mon Sep 10, 2018 9:49 am

Unfortunately I do not currently have Windows 10 to test with here. Did you try the download that I provided earlier in this thread? If so what message did this give?

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